Serving Youth & Families Since 1982

Website Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website and how do we use it?

When submitting a form to our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. We only collect personally identifiable information that you supply. That information is used to identify a correct geographical representative and to contact you for further follow up. That information may also be used to track information needed to be approved as a resource parent and analyzed for reporting, marketing and regulatory requirements. That information is also used If you subscribe to our newsletter, we will send you periodical information about our organization with the contact email you provided.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Your personal information is never sold or shared to any third parties. The only exception would be if information is shared with our state and county partners when required by law when you use our services. For example, if you become a foster parent, contact and location information would need to be shared to the state as they are wards of the clients we place. Any employee or state partner who has access to your personal identifiable information has to follow strict privacy rules and regulation.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can disable cookies in your browser and our site will still give you a great experience.


We use targeted marketing, re-marketing and other similar web technologies to best target online ads to our website visitors. With re-marketing, third party services like Google may display our ad across the Internet to people who have visited our site before. We do not receive, have access to, or even want any personal identifiable information from any of our online marketing. We use online advertising to get people to come to our website, take a look, and then purposely ask us to contact them when your ready to help a child in need. You can opt out of such services by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Donations & Credit Card Transactions

All credit card transactions are processed through  gateway providers and are not stored or processed on our servers. We do not store or receive any credit card numbers, expiration dates, etc, from online transactions made for our behalf. Our donations are facilitated through givedirect.org and their privacy state can be found here.

Third-party links

Occasionally, at our discretion, we may include links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

PO BOX 1403
Loomis, California 95650
United States

Have questions? Call us.

877-CHILDS-HOPE (877-244-5374)

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