Enhanced Care Management

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Enhanced Care Management (ECM) is a new statewide Medi-Cal benefit that provides additional services, at no cost, to qualified individuals with complex needs. Through ECM, Koinonia is able to help Medi-Cal managed care plan members address their clinical and non-clinical needs, promoting long-term health in all areas of their life.

In providing this service, Koinonia’s goal is to coordinate care in a way that is collaborative, interdisciplinary, community-based, preventative, and person-centered.

Our ECM services are provided throughout the state of California.


What Services Are Provided Through ECM?

Once it’s determined you qualify, Koinonia will provide you with a dedicated care team. They will coordinate with you and your family’s doctors, mental health providers, specialists, pharmacists, case managers, and social services providers. 


Your Koinonia care team can help you:

  • Find specialists and make appointments
  • Better understand and keep track of medications
  • Apply for community and social services you may need (i.e. housing support, child care, or nutritious food)
  • Get follow-up care after you leave the hospital


How Much Does It Cost?

Accepting ECM services will not change the Medi-Cal benefits you already have. It will give you extra help to better coordinate your care at no cost to you.


How Do I Access ECM Services?

Please fill out the form below, and a Koinonia staff member will be in touch with you soon.

Discover more about

Kaiser BHP 

Have questions? Call us.

877-CHILDS-HOPE (877-244-5374)

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